This website is provided by Twigkit Limited, being a company registered in England with company number 06956646 and whose registered office is at 20 Station Road, Cambridge CB1 2JD, United Kingdom.
Collection and use of your personal information
We will only collect personal information from you which you have voluntarily provided by completing the enquiry forms on the website and/or which you have sent to us via email. If you provide us with your contact details, we may contact you to request further information. If you do not want your personal data collected or used, please do not submit your data to us. You agree that we may obtain, hold and use the personal information you provide for the purposes of providing you with our services and ancillary services (the "Purposes"). The Purposes include, without limitation:
- storing and processing information to better understand your needs and personalising and improving the website and our products and services;
- to respond to any enquiries you have made;
- to conduct surveys or promotions;
- contacting you if we change our products and services or terms or if we need to give you notice of those terms;
- for the purpose of marketing our other products and services to you (by post, telephone, fax, email or other available method) unless you indicate or subsequently notify us that you do not wish to receive such material;
- for the prevention of fraud;
- for our accounting purposes.
You consent to the transfer of your personal information to countries outside the European Economic Area (which countries may not provide the same protection for your personal information as the UK), in the unlikely event that the processing of your personal information involves such a transfer.
Sharing your information
We do not share, sell or distribute personal data to or with third parties unless: (i) the transfer of your data to third parties is strictly necessary for the performance of the Purposes; (ii) you have consented to this; or (iii) this is required to enforce or apply our website terms and conditions or other agreements, or to protect the rights, property, or safety of Twigkit, our clients or others (this includes exchanging information with other companies and organisations for fraud protection and credit risk reduction). We may disclose, transfer, sell or assign any of the information described above, including personally identifiable information, to third parties, as a result of or in preparation for the sale, merger, consolidation, change in control, transfer of substantial assets, reorganisation or liquidation of Twigkit and you consent to such disclosure, transfer, sale or assignment.
We endeavour to protect the security of your personal information and to enforce your choices regarding the use to which your information is put. We use current industry standard technology to maintain the confidentiality and accuracy of the information you provide to us via the website. We also have security measures in place in respect of our physical facilities to protect against loss, misuse or unauthorised alteration of the information which you provide to us.
As you may be aware, no data transmission over the internet can be entirely secure. As a result, while we will always use reasonable endeavours to protect your personal information, we cannot guarantee that any information you submit to us will be free from unauthorised third party use or intrusion. Therefore, we cannot guarantee the security of your personal information nor the use of the website and accordingly we do not accept any responsibility for any damage or loss caused as a result.
We cannot guarantee that the website is free from viruses or malicious codes and accordingly we do not accept any responsibility for any damage or loss caused by any such viruses or codes. You agree that it is your responsibility to satisfy yourself that your own information technology/equipment used to access the website is protected against such viruses and/or codes.
Twigkit is committed to only sending you emails that you have expressed an interest in receiving. If you wish to unsubscribe from emails sent by Twigkit, you may do so at any time by clicking on the "unsubscribe" link that appears in all messages.
We may monitor and/or keep records of email communications which you send to us in the interests of our business and in accordance with this policy.
Links to other websites
The website may contain links to other websites. Please be aware that we are not responsible for the practices of such other websites. When you leave the website you should ensure that you read the privacy policies of websites you visit.
In addition to our safeguards as detailed above, your personal data is protected in the UK by the Data Protection Act. This provides amongst other things that the data we hold about you should be processed lawfully and fairly. It requires that information we hold should be accurate, relevant and not excessive and that the information should, where necessary, be kept up to date and not retained for longer than is necessary. For further information on the Data Protection Act and the Information Commissioner please follow this link: www.informationcommissioner.gov.uk
Accessing personal information
You can ask to review the personal information we hold about you and ask us to change or delete any of this information. You can do this by contacting us by email or post at the addresses shown below. We may charge a small administration fee of £10 in relation to any requests for access to personal information.
Please help us keep your personal information current and accurate by contacting us if your personal information becomes out of date. If you have any queries please contact us on firstname.lastname@example.org or by writing to Twigkit Limited, registered office is at 20 Station Road, Cambridge CB1 2JD, United Kingdom.